Contact us

Contact Form

IR-related Inquiries

Please note that any IR-related inquiries made via telephone will not be processed. If you wish to contact us we invite you to contact by General Inquiries.

Game apps Inquiries

Please note that any GAME APPS-related inquiries made via telephone or this site (http://www.siliconstudio.co.jp/en/) will not be processed. If you wish to contact us about GAME APPS please follow the procedure outlined below.

Age of Ishtaria

  1. (1)Start the Age of Ishtaria app.
  2. (2)Tap on the Support button found on the lower-right portion of your screen.

If you cannot access the in-game support feature, please send all support inquiries to the following address:

customer-support@ishtaria-ww.silicon-uranus.com

FANTASICA

  1. For login- and billing-related inquiries, please contact:
    fantasica_sskk@siliconstudio.co.jp
  2. For all other inquiries, please contact:
    fantasica_support@siliconstudio.co.jp

Thank you and we look forward to hearing from you!